The Strategy
Rethinking client appreciation
Holiday gifting often gets lost in the noise: same baskets, same emails, same templates. Nexton didn’t want to be forgettable. They partnered with Herald to craft an experience that felt truly custom.
Each client received a sleek physical box, including premium coffee and Argentine alfajores. Inside was something far more powerful: a Herald featuring a personalized AI video message from the CEO, tailored to each recipient.The campaign reached 70 recipients across the U.S., Canada, and Argentina.